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Providence Medical Assistant II - Ambulatory Cancer Center in Santa Monica, California


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Providence is calling a Medical Assistant II to the Ambulatory Cancer Center for a Full-Time/Day Shift to Providence Saint John's Health Center Santa Monica, CA

Please upload a current resume reflecting all applicable professional experience.

We are seeking a Medical Assistant II who will assist the physician in the delivery of direct patient care in the outpatient setting. Obtain pre-authorizations and schedule patient appointments for diagnostic testing, assist physician's and physician assistant with patient calls and requests.

The Medical Assistant II will demonstrate professional communication and interpersonal skills, superior organizational skills, and be able to deal effectively with multiple demands.

In this position you will:

  • Schedule appointments with ancillary departments or other care providers for patients as directed by physician. Answer general questions, obtains pre-authorizations for patient care services

  • Escort patients to exam room

  • Ensure patient charts are prepared prior to appointment to include all pertinent test results and x-rays for review with the physician

  • Set up exam rooms and assist physician with exams as needed, monitor patient flow

  • Review charge slips for patient care services rendered

  • Assist with stocking supplies and cleaning rooms

  • Triage patient phone calls and provides guidance to inquire per institute protocols

  • Validate prescriptions orders for medications, physical therapy, home health services, etc. under the guidance of the physician

  • Provide work/school status information as authorized by patient and physician

  • Ensure that all appropriate medical information is shared with, and collected from, other treating physicians for surgical patients

  • Facilitate teamwork and effective flow of ideas by participating in an environment of trust characterized by openness, honesty, and fairness

  • Facilitate good working relationships between physicians, staff, and administration. Maintain a high level of professionalism when working with others

  • Practice in a professional, collaborative, and proactive manner in all interactions with patients, visitors, physicians and staff

  • Demonstrate flexibility adjusting to changes in priorities and workload

  • Participate in performance improvement activities related to the clinic

  • Identify risk management issues, taking appropriate actions, and communicating unresolved issues to the appropriate personnel

  • Practice cost effective methods in the delivery of care:

  • Use available resources efficiently

  • Demonstrate understanding of overall unit needs and using downtime to assist others

  • Demonstrate responsibility and accountability for own performance and departments performance in regards to:

  • Attendance and punctuality

  • Positive public relations image and working relationships

  • Obtaining necessary knowledge and skill needed to maintain competence

  • Completing all mandatory requirements including current licensure and BLS

  • Meeting regulatory compliance standards (e.g. JCAHO, Title 22, and HIPPA.)

Required qualifications for this position include:

  • Graduation from accredited medical assisting program or equivalent educ/experience

  • Current CPR certification

  • 1 year medical back office assistant and casting experience in a hospital or physician practice

  • Able to communicate distinctly via telephone, in person and in writing utilizing the English language

  • Ability to deal effectively with many people across a broad range of cultural backgrounds and ages

  • Ability to work independently with little or no supervision

  • Basic computer skills

  • Ability to prioritize, organize and coordinate work

  • Ability to work effectively with many people at various levels of the organization

  • Excellent oral and written communication skills

  • Ability to handle multiple tasks and appropriately prioritize

Preferred qualifications for this position include:

  • Medical Assistant certification

About the hospital you will serve:

Providence Saint John’s Health Center in Santa Monica, California, is part of Providence Health & Services, an integrated, not-for-profit network of hospitals, care centers, medical clinics, home health services, affiliated services and educational facilities in the western United States. Founded in 1942, Providence Saint John’s Health Center enjoys a reputation for clinical excellence across many disciplines. The 266-bed health center has a medical staff of more than 900 physicians, 1,800 employees and a host of volunteers who share a commitment to providing quality care for all.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 104996
Company: Providence Jobs
Job Category: Patient Care (Non-Acute)
Job Function: Clinical Care
Job Schedule: Full time
Job Shift: Day
Career Track: Clinical Support
Department: 7006 PSJHC CANCER CENTER
Address: CA Santa Monica 2121 Santa Monica Blvd

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.