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Providence Clinic Assistant - Gresham Nursing Services in Portland, Oregon


Providence is calling a Clinic Assistant - Gresham Nursing Services (1.0 FTE, Days) to Elderplace In Gresham in Portland, OR.

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking for Clinic Assistant - Gresham Nursing Services who will be responsible for tracking and maintenance of referrals for routine or episodic needs of geriatric participants for lab, medical specialty, transportation requests, and physician/nurse practitioner orders and be an IS Liaison for the site and a super user resource for staff for the Electronic Health Record (EHR) and other site-specific applications.

In this position you will have the following responsibilities:

  • Complete lab, x-ray and specialist appointment forms, pre-op checklists, and required attachments, make special arrangements as needed, and liaison with Providence ElderPlace (PEP) transportation and specialist offices as necessary

  • Prepare charts for new enrollees and scan new records into the EHR

  • Monitor MyChart requests and route to correct person to address the issues; schedule follow-up appointments as indicated

  • Schedule, coordinate, and complete paperwork for all specialists providing services at PEP, including dental, optometry, podiatry, and audiology

  • Schedule follow-up appointments as indicated

  • Distribute schedule to appropriate staff, including transportation department

  • Assist clinicians with appointment scheduling, check in and other duties related to EHR

  • Maintain monthly lab board and calendars and coordinate standing lab schedule with pharmacist

  • Maintain overall responsibility for the medical record, including confidentiality, while keeping the medical record current by scanning in all additional records from non-EPIC sources

  • Request medical records from outside providers and respond to requests for ElderPlace medical records as authorized including obtaining outside treatment records that will then need to be scanned into the EHR and distributed to the appropriate clinicians

  • Function as the Super User resource for staff for EHR and other site-specific applications

  • Submit Service Requests through the IS Online Request System for hardware, software, telecom, network drive privileges, logins and passwords. This includes new employee access, changes and additions for an employee or site, and terminations

  • Attend and participates in training to learn new skills, keep abreast of software changes and system upgrades

  • Run reports for on-site staff and inquiry assistance (EHR & ProvReports)

  • Answer phones and triage calls for the site and clinicians


Required qualification for this position includes:

  • Medical terminology training -OR- equivalent education/experience

  • One (1) year administrative assistant -OR- secretarial work experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits — see our website for details http://www.providenceiscalling.jobs/rewards-benefits

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit


Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Oregon-Portland

Req ID: 348905